Welcome to Khet Se Ghar! This Shipping Policy outlines our shipping procedures and policies for orders placed through our website. By placing an order with us, you agree to the terms of this Shipping Policy.
1. Order Processing
1.1. We strive to process and dispatch orders promptly. Orders are typically processed within 7 business days from the date of purchase, excluding weekends and holidays.
1.2. Once your order has been processed, you will receive a confirmation email with tracking information.
2. Shipping Methods
2.1. We offer several shipping options for domestic and international orders. Shipping costs and delivery times may vary depending on the shipping method selected and the destination.
2.2. Shipping options and estimated delivery times are provided during the checkout process.
3. Shipping Costs
3.1. Shipping costs are calculated based on the shipping method selected, the weight and dimensions of the package, and the destination address.
3.2. Shipping costs will be displayed during the checkout process before you complete your purchase.
4. Delivery
4.1. We partner with reputable shipping carriers to deliver orders to our customers. While we make every effort to ensure timely delivery, we cannot guarantee specific delivery dates or times.
4.2. Delivery times may vary depending on factors such as shipping method, destination, and carrier delays.
5. International Shipping
5.1. We offer international shipping to select countries. International orders may be subject to customs clearance procedures and import duties or taxes imposed by the destination country. These charges are the responsibility of the recipient and are not included in the shipping costs.
5.2. We recommend contacting your local customs office for more information on customs duties and import taxes before placing an international order.
6. Order Tracking
6.1. Once your order has been dispatched, you will receive a tracking number via email to track the status of your shipment.
6.2. You can track your order using the provided tracking number on the carrier’s website.
7. Order Changes & Cancellations
7.1. Once an order has been placed, changes or cancellations may not be possible. If you need to modify or cancel your order, please contact us as soon as possible, and we will do our best to accommodate your request.
8. Contact Us
8.1. If you have any questions or concerns about our Shipping Policy, please contact us at info@khetseghar.com
